Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-72300

In the New Jira Issue View, if an attachment is uploaded directly from the clipboard, Jira won't allow you to name the attachment


    • 14
    • 10
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Issue Summary

      In the "old issue view", whenever users tried to create an attachment from a file straight from the clipboard (by pressing ctrl-v), Jira would open a pop-up and allow users to name the newly created attachment.

      In the "New Jira Issue View", Jira will upload the attachment with a pre-defined name (filetype_date_attachmentid).

      Furthermore, if the attachment was created using the old view and then viewed in the new view, all attachments will be named the same ("Screenshot-1", for example).

      The video below better illustrates the problem:


      Steps to Reproduce

      1. While viewing an issue using the old view, upload an attachment straight from the clipboard and give it a name;
      2. View the same issue using the new view

      Expected Results

      The name defined in the old view remains while viewing the issue through the new view.

      Actual Results

      Jira will display a generic name on the attachment.


      No current workaround

        1. JRACLOUD-72300.mp4
          3.32 MB
        2. old-view.png
          341 kB

            vvasudevan@atlassian.com Venkatesh Vasudevan
            rgebhardt@atlassian.com Ricardo Gebhardt (Inactive)
            80 Vote for this issue
            44 Start watching this issue