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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Make the toolbar scroll with you as you scroll down a long ticket description. In the old view, this was all in the small textbox (with a scrollbar) so the toolbar for formatting was always within reach. In the new view descriptions can get very long (which I like!) but the toolbar stays at the top. On our very long issues, this makes it nearly impossible to use the visual editor.

      Old View:

      New View:

        1. newview.gif
          newview.gif
          3.77 MB
        2. oldview.gif
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            [JRACLOUD-72263] New issue view -- scrolling toolbar

            Thanks Liron. Just emailed it to you.

            James Vassie added a comment - Thanks Liron. Just emailed it to you.

            Liron added a comment -

            perhaps a link to it if ur able to upload? otherwise email me at ldeutsch@atlassian.com

            Liron added a comment - perhaps a link to it if ur able to upload? otherwise email me at ldeutsch@atlassian.com

            I'm having trouble adding a video or gif. I don't think I can...

             

            James Vassie added a comment - I'm having trouble adding a video or gif. I don't think I can...  

            Hi @Liron,

            Here's the video you requested. As you can see, the editing toolbar does not remain pinned as the user scrolls through a lengthy description field.

            James Vassie added a comment - Hi @Liron, Here's the video you requested. As you can see, the editing toolbar does not remain pinned as the user scrolls through a lengthy description field.

            Liron added a comment -

            Can u add a video of what youre experiencing please?

            Liron added a comment - Can u add a video of what youre experiencing please?

            Hi @Liron, we're on Cloud.

            James Vassie added a comment - Hi @Liron, we're on Cloud.

            Liron added a comment -

            Hi dea15f51a6f2  - are you on Cloud or On Prem? 

            Liron added a comment - Hi dea15f51a6f2   - are you on Cloud or On Prem? 

            @Liron We can't see this solution in our Jira instance either. Any ideas how to solve?

            James Vassie added a comment - @Liron We can't see this solution in our Jira instance either. Any ideas how to solve?

            Bojana Daneva added a comment - - edited

            Where is this fixed since I can can't see the toolbar for formating the description when creating an issue? I do see it after I've created the issue, when I try to edit the description.

            Bojana Daneva added a comment - - edited Where is this fixed since I can can't see the toolbar for formating the description when creating an issue? I do see it after I've created the issue, when I try to edit the description.

            Hello Liron, it is not yet working with our instance of Jira. Regards, Jean-Luc

            Jean-Luc Lejoly added a comment - Hello Liron, it is not yet working with our instance of Jira. Regards, Jean-Luc

            Yon Holmes added a comment -

            3 Years to Finish...Glad it's done, but good god.

            Yon Holmes added a comment - 3 Years to Finish...Glad it's done, but good god.

            Liron added a comment -

            Hello everyone!

            Excited to let you all know this has now shipped to all customers.

            Cheers,

            Jira Software team

            Liron added a comment - Hello everyone! Excited to let you all know this has now shipped to all customers. Cheers, Jira Software team

            hi,

             

            This function would be greate, in Jira server version we had this function, and we are migrating to cloud, users are anoying about this missing feature.

            Fabrice Maguy added a comment - hi,   This function would be greate, in Jira server version we had this function, and we are migrating to cloud, users are anoying about this missing feature.

            Can we get an update on what "ASAP" means? It's been a week now and the rest of us 50% are still waiting for this to be implemented.

            Mark Neidlinger added a comment - Can we get an update on what "ASAP" means? It's been a week now and the rest of us 50% are still waiting for this to be implemented.

            Liron added a comment -

            This has been fixed. We are out to ~50% of customers at this point and had to pause rollout due to an incident in another part of the code. We will continue rolling out ASAP!
             

            Liron added a comment - This has been fixed. We are out to ~50% of customers at this point and had to pause rollout due to an incident in another part of the code. We will continue rolling out ASAP!  

            Upvoted.

            Jnanesh Bhaganagare added a comment - Upvoted.

            Nick Iliev added a comment -

            Yes, please fix it. It is very annoying to work with long comments and change text formatting. I always need to scroll up. 

            Nick Iliev added a comment - Yes, please fix it. It is very annoying to work with long comments and change text formatting. I always need to scroll up. 

            +1

            Nigel Howard added a comment - +1

            +1

            Please fix this.  It makes Confluence painful to use.

            Stephanie Sanders added a comment - Please fix this.  It makes Confluence painful to use.

            Yon Holmes added a comment -

            This is an obvious reduction in good functionality, I know this kind of implementation can be hard, but you had it before, you should expect push-back when you make things worse.

            Yon Holmes added a comment - This is an obvious reduction in good functionality, I know this kind of implementation can be hard, but you had it before, you should expect push-back when you make things worse.

            We are also quite annoyed by this, as we have most often mobile phone portrait mode screenshots, and they quickly use up screen space and require scrolling.

             

            Please fix these things of the "new" view, that where working well with the old one but arent anymore with the new one

            Daniel Renkel added a comment - We are also quite annoyed by this, as we have most often mobile phone portrait mode screenshots, and they quickly use up screen space and require scrolling.   Please fix these things of the "new" view, that where working well with the old one but arent anymore with the new one

            Please
            Please
            Pretty please

            Come on, it worked in the old view!!

            Michiel Mudde added a comment - Please Please Pretty please Come on, it worked in the old view!!

            Tom added a comment -

            🙋‍♂️ 

            Tom added a comment - 🙋‍♂️ 

            @Jira, please improve this. This has been requested since more than 2 years, is Atlassian caring about their users?

            Jean-Luc Lejoly added a comment - @Jira, please improve this. This has been requested since more than 2 years, is Atlassian caring about their users?

            @Jira Please return the Old View sticky app bar as it is very useful when writing stories especially long ones. Thank you, sincerely a lot of PM's.

            tonia.elgawly added a comment - @Jira Please return the Old View sticky app bar as it is very useful when writing stories especially long ones. Thank you, sincerely a lot of PM's.

            @Jira please bring back this feature back. It is super user unfriendly to have user scrolling up 

            Angela Pagiri added a comment - @Jira please bring back this feature back. It is super user unfriendly to have user scrolling up 

            There is plenty of interest in this critical usability improvement spread across multiple tickets. Stop embarassing Atlassian and fix it, please.

            John Fowler added a comment - There is plenty of interest in this critical usability improvement spread across multiple tickets. Stop embarassing Atlassian and fix it, please.

            @JIRA   How can you even remove feature like this?? The editor is quite unusable for tasks with longer descriptions. When developing new versions, you should add new features and not remove them!

            Jaroslav Urik added a comment - @JIRA   How can you even remove feature like this?? The editor is quite unusable for tasks with longer descriptions. When developing new versions, you should add new features and not remove them!

            Absolutely agree with Anita, please, bring back the toolbar on scroll and put it in the right place for good.

            e.kurganov added a comment - Absolutely agree with Anita, please, bring back the toolbar on scroll and put it in the right place for good.

            For us it is also very user unfriendly, to have this toolbar not always available.

            Continuously the user needs to scroll up and down.

            Again a big loss of functionality with the new editor.

            Anita Kohnen added a comment - For us it is also very user unfriendly, to have this toolbar not always available. Continuously the user needs to scroll up and down. Again a big loss of functionality with the new editor.

              ldeutsch Liron
              19f6f0b67c1f Jason Rosenbaum
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                Created:
                Updated:
                Resolved: