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  1. Jira Platform Cloud
  2. JRACLOUD-72241

JSON import does not accept Email address for reporters or assignee

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      H3. Issue description
      Email address is not accepted as a reporter or assignee during the JSON import.
      However, Usernames are still allowed to be added as assignee or reporter.

      H3. JSON Format used:

      {
          "projects": [
              {
                  "issues": [
                      {
                          "key" : "SF-11223",
                          "reporter": "ssuvarna@atlassian.com",
                         
                          "summary": "test import email",
      "externalId": "11223"
                      },
                      {
                       "key" : "SF-112234",
                         
                          "description": "blablabla",
                          "reporter": "rdey",
                      
                          "summary": "test import nickname",
      "externalId": "112234"
                      }
                  ],
                  "key": "SF"
              }
          ]
      }
      

      Observed that the issue "SF-11223" is created with a reporter as Anonymous. But the issue "SF-112234" was created with the reporter as rdey (correct user)

      H3. How to replicate

      • Use the JSON format provided above
      • Go to Jira settings --> External System import --> JSON import

      H3. Expected results:
      Issue "SF-11223" is created with the reporter set to shwetha suvarna(ssuvarna@atlassian.com)

      H3. Current Result
      Issue "SF-11223" is created with the reporter set to Anonymous

      Issue only affects JSON import. CSV import works well with E ail address.

              Unassigned Unassigned
              ssuvarna@atlassian.com Shwetha Suvarna
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                Created:
                Updated:
                Resolved: