Summary

The new view doesn't accept format text (italic, bold, etc) if there is a text with a hard break (shift+enter).

Environment

Jira Cloud

Steps to Reproduce

1. try to update/ insert a text in a comment or description with a hard break (shift+enter) and any format text (italic, bold, etc).
2. Save changes.

Expected Results

The changes will be saved.

Actual Results

In my analyze, I could identify that the Jira is applying the formatted text on the hard break and this is possibly causing the problem.

{
  "version": 1,
  "type": "doc",
  "content": [
    {
      "type": "paragraph",
      "content": [
        {
          "type": "text",
          "text": "test",
          "marks": [
            {
              "type": "strong"
            }
          ]
        },
        {
          "type": "hardBreak",
          "marks": [
            {
              "type": "strong"
            }
          ]
        },
        {
          "type": "text",
          "text": "test2",
          "marks": [
            {
              "type": "strong"
            }
          ]
        }
      ]
    }
  ]
}

Workaround

1. Remove formatting (eg. bold, italic, underline) from end of line and then use shift+enter
   or
2. Use just enter instead of shift+enter.