Details
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Bug
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Resolution: Duplicate
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Medium
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None
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7
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Severity 3 - Minor
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Description
Summary
Sometimes issues with attachments fail to load in the New Issue View:
We couldn't connect to that issue
Make sure that this issue actually exists in that project. If it does, try again in a few minutes. If you still can't link to the issue, contact your JIRA admin.
Steps to Reproduce
- Open a ticket in the New Issue View
Expected Results
View the issue details
Actual Results
We couldn't connect to that issue
Workaround
1. Turn off the Issue Detail View Labs feature in the User Profile
OR
2. Open ticket in old issue view, delete/add attachments back
Attachments
Issue Links
- is related to
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JRACLOUD-67432 We couldn't connect to that issue in Detail Issue View
- Closed
- relates to
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JRACLOUD-71919 Reoccurrence - We couldn't connect to that issue in Detail Issue View
- Closed
- mentioned in
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