Details
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Bug
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Resolution: Cannot Reproduce
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Medium
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12
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Severity 3 - Minor
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1
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Description
Summary
The new issue view does not refresh the content to display the new comment added via a workflow transition right after it is made.
It is necessary to manually refresh the page.
See the recording: Comment via transition - new issue view.mp4
Update
It seems that it affects not only comments, but, for example, if the transition screen would include the Description field, the same would happen.
Environment
Jira Cloud.
Steps to reproduce
- Associate a screen with a transition in your workflow;
- Perform that transition, adding a comment;
- Notice that the comment is not displayed after the transition is completed.
Expected results
The new comment will be displayed right after the transition is completed.
Actual results
The new comment is not loaded into the page.
Workaround
Manually refresh the page.
Also, the old view does not have such behaviour.
In order to turn off the new issue view, do the following (works only for non-Next-gen software projects):
- Profile icon -> Personal settings -> disable the Jira Labs feature.
Attachments
Issue Links
- causes
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JST-488805 Loading...
- mentioned in
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