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  1. Jira Cloud
  2. JRACLOUD-71849

New issue view won't display new content added via workflow transition

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    Description

      Summary

      The new issue view does not refresh the content to display the new comment added via a workflow transition right after it is made.

      It is necessary to manually refresh the page.

      See the recording: Comment via transition - new issue view.mp4

      Update

      It seems that it affects not only comments, but, for example, if the transition screen would include the Description field, the same would happen.

      Environment

      Jira Cloud.

      Steps to reproduce

      1. Associate a screen with a transition in your workflow;
      2. Perform that transition, adding a comment;
      3. Notice that the comment is not displayed after the transition is completed.

      Expected results

      The new comment will be displayed right after the transition is completed.

      Actual results

      The new comment is not loaded into the page.

      Workaround

      Manually refresh the page.

      Also, the old view does not have such behaviour.
      In order to turn off the new issue view, do the following (works only for non-Next-gen software projects):

      • Profile icon -> Personal settings -> disable the Jira Labs feature.

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              Unassigned Unassigned
              lalmeida@atlassian.com Leonardo De Almeida
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              Dates

                Created:
                Updated:
                Resolved: