Uploaded image for project: 'Jira Cloud (including JIRA Core)'
  1. Jira Cloud (including JIRA Core)
  2. JRACLOUD-71648

Attachments do not import if project keys do not respect the default project key pattern

    XMLWordPrintable

    Details

      Description

      Issue Summary

      Attachments do not import if project keys do not respect the default project key pattern

      Environment

      • Jira Server to Jira Cloud migration

      Steps to Reproduce

      1. On Jira Server, have projects with a keys outside of the following default pattern: [A-Z][A-Z0-9]+ (Example, 111-000001)
      2. Export a Server backup
      3. Import backup in to Cloud
      4. Create ZIP archive of /data/attachments/ directory from Server instance
      5. Use 'Import Attachments' function to import the Jira attachments

      Expected Results

      Attachments are imported successfully

      Actual Results

      Attachments do not load, no errors shown in logs

      Workaround

      The project keys will need to be updated to respect the default project key pattern as well as update the attachment directories with the new project and issue keys

        Attachments

          Issue Links

            Activity

              People

              Assignee:
              Unassigned
              Reporter:
              admin13752961 Houston Bui
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated: