Editing the value of user picker custom fields results in an error if the user had their user_name changed.

XMLWordPrintable

    • Severity 2 - Major

      Summary

      If a user had their user_name changed, Jira will show an error when setting this the user a value of any user picker custom field.

      Steps to Reproduce

      1. Create a User: charlie
      2. Change their user_name to atlassian (customer could have it done themselves prior to the username deprecation). This will cause the user_name to be different from the user_key.
      3. Create a user picker custom field and associate it to a project.
      4. Create an issue, and under the user picker custom field, search for atlassian and set it as the value. Save the field.
      5. Just edit the field again and try to save it.

      Expected Results

      The user picker field is successfully saved.

      Actual Results

      The following error will be displayed: "Could not find usernames: charlie".

      In other words, when you edit the field, it parses the user value as user_key instead of their user_name.

      Workaround

      None.

            Assignee:
            srob
            Reporter:
            Paulo Junior (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: