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Bug
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Resolution: Duplicate
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Low
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None
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1
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Severity 3 - Minor
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Summary
When attaching a PNG image using Capture for Jira, the image cannot be previewed from the issue.
Environment
- Jira New Experience
- Capture for Jira
Steps to Reproduce
- Install Capture for Jira
- Take a screenshot and attach the image using "Capture for Jira" and attach it to an issue
- Check the attachment from Jira issue
Expected Results
The attachment is showing when we preview it.
Actual Results
It shows "Ouch! We can't preview this file type."
Notes
- Previewing the attachment from old issue view is working fine
- The preview is working when:
- Attach and upload a JPG file using "Capture for Jira"
- Drag-and-drop a PNG file from local machine to the issue
Workaround
- View the issue in the old Jira view, eg:
https://example.atlassian.net/browse/<issue-key>?oldIssueView=true
- duplicates
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JRACLOUD-71332 Pictures saved from Capture for Jira Cloud cannot be previewed from the board view
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- Closed
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- relates to
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JRACLOUD-66966 Attachments cannot be previewed on issues
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- Closed
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