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  1. Jira Platform Cloud
  2. JRACLOUD-71261

"Import Issues from CSV" button not working

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      Summary

      When accessing the search issues page and the create issue screen, there two buttons called "Import Issues from CSV" and "Import issues" buttons, but those are not working.

      Steps to reproduce

      • From issues and filters page:
      1. Go to issues and filters;
      2. Then Search Issues;
      3. Select "Import Issues from CSV" from the drop-down.
      • From create issue screen:
      1. Click on the plus sign "+";
      2. Click on "Import issues";

      Expected results

      The CSV should import with no issues.

      Actual result

      This path does not work for CSV import.

      Workaround

      The correct navigation is:

      • Jira Settings > System > External System Import > Select CSV.

        1. Screen Shot 2019-02-08 at 15.12.03.png
          12 kB
          Eduardo Santos
        2. Screen Shot 2019-02-08 at 15.13.02.png
          35 kB
          Eduardo Santos

              Unassigned Unassigned
              esantos@atlassian.com Eduardo Santos (Inactive)
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                Created:
                Updated:
                Resolved: