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  1. Jira Cloud
  2. JRACLOUD-70989

Inconsistency in the Created vs. Resolved gadget

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    Description

      Summary

      I've identified inconsistencies in the results displayed by the Created vs. Resolved Gadget:

      1. The gadget is not handling correctly the values from the current week/previous week:

      • Cumulative Collection Operation:
        • The previous week is displaying the same value from the current one (both Created and Resolved issues). In this case the value until the previous week should be lower than it is (you can check that by clicking to see the results in the issue navigator)
        • The value for the Created issues in the current week is displaying a lower value than it should. In this case when I've checked the issue navigator, there Were actually 409 issues created, not 406:
      • Count Collection Operation:
        • The current week is not even counted:
        • The previous week is displaying a higher value than what it should be. It is actually including the value from the current week (even though the value it summed up with is lower than what it should be for the current week). I was able to identify that by creating issues. That would add to the value from the previous week. You can also check in the issue navigator:

      Environment

      Jira Cloud.

      Expected Results

      The values for the previous week should not count towards the previous one. The value for the current week should match with the one in the issue navigator.

      Actual Results

      The values for the previous week is higher than it should (it is probably counting values from the current week). The value for the current week does not match with the one displayed in the issue navigator.

      Workaround

      No workaround at the moment

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            Unassigned Unassigned
            lalmeida@atlassian.com Leonardo De Almeida
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            27 Start watching this issue

            Dates

              Created:
              Updated: