Summary

There is inconsistence in the results when performing JQL searches based on the Resolution.

Tests

• Example #1: issue AP-10 - Unresolved; issue AP-1 - Unresolved (but had a resolution set at some point):
  • Search #1: resolution is EMPTY AND project = AP -> No issue returned
  • Search #2: resolution = unresolved AND project = AP -> No issue returned
  • Search #3: resolution WAS unresolved AND project = AP -> No issue returned
  • resolution #4: resolution WAS EMPTY AND project = AP -> Issue AP-1 returned

There may be different results in different Jira instances. I was not able to match results between my test instance and a teammate's one, for example.

Environment

Jira Cloud

Expected Results

Search #1: should return AP-10.
Search #2: should return AP-10.
Search #3: if Search #4 returned AP-1, this one should have returned AP-1 as well.

Actual Results

• Search #1: No issue returned
• Search #2: No issue returned
• Search #3: No issue returned

Workaround

No workaround at the moment