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  1. Jira Platform Cloud
  2. JRACLOUD-70875

Issue Comment Permalink Does Not Open Correctly on Mobile Web Browser

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • Mobile
    • None

      Summary

      • The issue comment permalink is not displayed correctly from the mobile web browser
      • If you have the JIRA mobile application, it will display properly in the client

      Environment

      • iOS v12.0.1
      • JIRA Mobile v65.0.0.579

      Steps to Reproduce

      1. Copy the permalink from the desktop view of JIRA Cloud
      2. Paste the link on a mobile web browser (eg. Safari / Chrome)

      Expected Results

      The comment will be redirected will be displayed correctly in the web browser

      Actual Results

      The following error is displayed on the web browser

      If you open the issue itself, you will notice that there is no feature to copy the permalink of the comment

      Workaround

      Remove the /comment/<comment_id> so the URL looks like this - https://<fqdn>/plugins/servlet/mobile#issue/<issue_id>

              ckhatchikian Carlos Khatchikian
              adanial Ahmad Danial (Inactive)
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                Created:
                Updated:
                Resolved: