Jira imports fail due to upgrade task

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    • 3
    • Severity 2 - Major

      Summary

      Jira imports are failing due to upgrade task

      Environment

      • Jira Cloud

      Steps to Reproduce

      1. Perform a Jira site import

      Expected Results

      Import completes successfully

      Actual Results

      The UI shows the following error:

      The upgrade task manager has returned a non-successful result from running the upgrades. Tasks: 100093

      Logs show the following:

      2018-10-09 10:52:04.401	ERROR	com.atlassian.jira.internal.rest.AsyncCloudTaskRunner.privacy-safe	Non recoverable error occurred during cloudImport.	Import task failed: [The upgrade task manager has returned a non-successful result from running the upgrades. Tasks: 100093]	cloud.atlassian.provisioning.exception.PermanentProvisioningFailureException: Import task failed: [The upgrade task manager has returned a non-successful result from running the upgrades. Tasks: 100093] at com.atlassian.jira.internal.rest.CloudBackupManager.startImport(CloudBackupManager.java:99) at com.atlassian.jira.internal.rest.ImportResource.lambda$importArchive$1(ImportResource.java:76) at com.atlassian.jira.internal.rest.AbstractCloudProvisionerResource.lambda$withTenantedWorkContext$0(AbstractCloudProvisionerResource.java:95) at com.atlassian.jira.internal.filter.InternalResource.withWorkContext(InternalResource.java:104) at com.atlassian.jira.internal.rest.AbstractCloudProvisionerResource.withTenantedWorkContext(AbstractCloudProvisionerResource.java:82) at com.atlassian.jira.internal.rest.ImportResource.importArchive(ImportResource.java:75) at com.atlassian.jira.internal.rest.ImportResource.lambda$post$0(ImportResource.java:66) at com.atlassian.jira.internal.rest.AsyncCloudTaskRunner$AsyncCloudProvisionerHelper.wrapTask(AsyncCloudTaskRunner.java:147) at com.atlassian.jira.internal.rest.AsyncCloudTaskRunner$AsyncCloudProvisionerHelper.lambda$runAsync$0(AsyncCloudTaskRunner.java:127) at java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1590) at java.util.concurrent.CompletableFuture$AsyncSupply.exec(CompletableFuture.java:1582) at java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:289) at java.util.concurrent.ForkJoinPool$WorkQueue.runTask(ForkJoinPool.java:1056) at java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1692) at java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:157)
      2018-10-09 10:52:04.325	ERROR	com.atlassian.jira.upgrade.UpgradeServiceImpl.privacy-safe	There was an error running the upgrades: 100093	 	 
      2018-10-09 10:52:04.223	ERROR	cloud.atlassian.upgrade.core.DefaultUpgradeTaskFactoryProcessor	Upgrade task [Recreate default audit log cleaning service if it is not present.,buildNumber=100093] failed	 	java.lang.NullPointerException at java.util.Objects.requireNonNull(Objects.java:203) at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build100093.lambda$runUpgrade$0(UpgradeTask_Build100093.java:53) at java.util.stream.MatchOps$1MatchSink.accept(MatchOps.java:90) at java.util.Spliterators$IteratorSpliterator.tryAdvance(Spliterators.java:1812) at java.util.stream.ReferencePipeline.forEachWithCancel(ReferencePipeline.java:126) at java.util.stream.AbstractPipeline.copyIntoWithCancel(AbstractPipeline.java:498) at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:485) at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:471) at java.util.stream.MatchOps$MatchOp.evaluateSequential(MatchOps.java:230) at java.util.stream.MatchOps$MatchOp.evaluateSequential(MatchOps.java:196) at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234) at java.util.stream.ReferencePipeline.anyMatch(ReferencePipeline.java:449) at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build100093.runUpgrade(UpgradeTask_Build100093.java:53) at cloud.atlassian.upgrade.core.DefaultUpgradeTaskFactoryProcessor.runOneUpgradeTask(DefaultUpgradeTaskFactoryProcessor.java:92) at cloud.atlassian.upgrade.core.DefaultUpgradeTaskFactoryProcessor.lambda$performUpgrades$2(DefaultUpgradeTaskFactoryProcessor.java:65) at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:174) at java.util.stream.SortedOps$RefSortingSink.end(SortedOps.java:395) at java.util.stream.Sink$ChainedReference.end(Sink.java:258) at java.util.stream.AbstractPipeline.copyIntoWithCancel(AbstractPipeline.java:499) at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:485) at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:471) at java.util.stream.FindOps$FindOp.evaluateSequential(FindOps.java:152) at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234) at java.util.stream.ReferencePipeline.findFirst(ReferencePipeline.java:464) at cloud.atlassian.upgrade.core.DefaultUpgradeTaskFactoryProcessor.performUpgrades(DefaultUpgradeTaskFactoryProcessor.java:66) at cloud.atlassian.upgrade.core.DefaultUpgradeTaskManager.lambda$runPendingUpgrades$0(DefaultUpgradeTaskManager.java:38) at java.util.Optional.map(Optional.java:215) at cloud.atlassian.upgrade.core.DefaultUpgradeTaskManager.runPendingUpgrades(DefaultUpgradeTaskManager.java:38) at com.atlassian.jira.upgrade.UpgradeServiceImpl.lambda$executePendingUpgrades$16(UpgradeServiceImpl.java:308) at com.atlassian.jira.upgrade.UpgradeServiceImpl.lambda$executeUpgradeMethod$20(UpgradeServiceImpl.java:318) at com.atlassian.jira.upgrade.UpgradeServiceImpl.runActionWithLock(UpgradeServiceImpl.java:367) at com.atlassian.jira.upgrade.UpgradeServiceImpl.executeUpgradeMethod(UpgradeServiceImpl.java:315) at com.atlassian.jira.upgrade.UpgradeServiceImpl.executePendingUpgrades(UpgradeServiceImpl.java:308) at com.atlassian.jira.upgrade.UpgradeServiceImpl.lambda$runRegularUpgradesForImport$5(UpgradeServiceImpl.java:171) at com.atlassian.jira.upgrade.UpgradeServiceImpl.runWithTaskLogging(UpgradeServiceImpl.java:425) at com.atlassian.jira.upgrade.UpgradeServiceImpl.runRegularUpgradesForImport(UpgradeServiceImpl.java:165) at com.atlassian.jira.bc.dataimport.CloudImportService.runUpgradesForImport(CloudImportService.java:351) at com.atlassian.jira.bc.dataimport.CloudImportService.performDbImport(CloudImportService.java:255) at com.atlassian.jira.bc.dataimport.CloudImportTaskRunner.performTasksOnImportDb(CloudImportTaskRunner.java:355) at com.atlassian.jira.bc.dataimport.CloudImportTaskRunner.performTasksOnImportDb(CloudImportTaskRunner.java:464) at com.atlassian.jira.bc.dataimport.CloudImportTaskRunner.lambda$null$1(CloudImportTaskRunner.java:217) at com.atlassian.connpool.impl.AbstractConnectionPoolProvider.withPrivatePool(AbstractConnectionPoolProvider.java:133) at com.atlassian.jira.connpool.JiraViburConnectionPoolProvider.withPrivatePool(JiraViburConnectionPoolProvider.java:108) at com.atlassian.jira.bc.dataimport.AbstractBackupTaskRunner.lambda$null$0(AbstractBackupTaskRunner.java:63) at java.util.Optional.map(Optional.java:215) at com.atlassian.jira.bc.dataimport.AbstractBackupTaskRunner.lambda$runWithSeparateContextAsync$1(AbstractBackupTaskRunner.java:62) at java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1590) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748)
      

      Workaround

      None

            Assignee:
            Matthew 𝓭𝓻𝓴𝓷𝓸 Knox (Inactive)
            Reporter:
            Houston B.
            Votes:
            0 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: