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  1. Jira Platform Cloud
  2. JRACLOUD-70220

Cannot Change Jira Language To English If The Browser Language Is Not English

      Summary

      Cannot change Jira language to English if the browser language is not English

      Environment

      • Google Chrome Browser

      Steps to Reproduce

      1. Set browser language to Dutch or Portuguese
      2. Set Jira Language to English and set Personal Setting Language to Dutch or Portuguese
      3. Try to change the language to English

      Expected Results

      • Jira instance is in English

      Actual Results

      • Jira instance follows browser language

      Workaround

      • Change the language in Personal Settings to Dutch or Portuguese
      • Save and Refresh the page
      • Change it back to English and Save

          Form Name

            [JRACLOUD-70220] Cannot Change Jira Language To English If The Browser Language Is Not English

            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 2817325 ] New: JAC Bug Workflow v3 [ 3359033 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Ho Kim made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Resolved [ 5 ]
            Ho Kim made changes -
            Status Original: Awaiting Development [ 10038 ] New: In Progress [ 3 ]
            DBT (Inactive) made changes -
            Assignee Original: Thuan Nguyen [ thunguyen ] New: Ho Kim [ hkim@atlassian.com ]
            DBT (Inactive) made changes -
            Assignee New: Thuan Nguyen [ thunguyen ]
            Bugfix Automation Bot made changes -
            Priority Original: Medium [ 3 ] New: High [ 2 ]
            SET Analytics Bot made changes -
            Support reference count Original: 11 New: 16
            hylz (Inactive) made changes -
            Description Original: h3. Summary

            Cannot change Jira language to English if the browser language is not English
            h3. Environment
             * Google Chrome Browser

            h3. Steps to Reproduce
             # Set browser language to Dutch or Portuguese
             # Set Jira Language to English and set Personal Setting Language to Dutch or Portuguese
             # Try to change the language to English

            h3. Expected Results
             * Jira instance is in English

            h3. Actual Results
             * Jira instance follows browser language

            h3. Workaround
             * change the language in Personal Settings to Dutch or Portuguese
             * Save and Refresh the page
             * Change it back to English and Save
            New: h3. Summary

            Cannot change Jira language to English if the browser language is not English
            h3. Environment
             * Google Chrome Browser

            h3. Steps to Reproduce
             # Set browser language to Dutch or Portuguese
             # Set Jira Language to English and set Personal Setting Language to Dutch or Portuguese
             # Try to change the language to English

            h3. Expected Results
             * Jira instance is in English

            h3. Actual Results
             * Jira instance follows browser language

            h3. Workaround
             * Change the language in Personal Settings to Dutch or Portuguese
             * Save and Refresh the page
             * Change it back to English and Save
            hylz (Inactive) made changes -
            Description Original: h3. Summary
            Cannot change Jira language to English if the browser language is not English

            h3. Environment
            * Google Chrome Browser

            h3. Steps to Reproduce
            # Set browser language to Dutch or Portuguese
            # Set Jira Language to English and set Personal Setting Language to Dutch or Portuguese
            # Try to change the language to English

            h3. Expected Results
            * Jira instance is in English

            h3. Actual Results
            * Jira instance follows browser language

            h3.Workaround
            * Change browser language to English
            * Relaunch browser
            * Change browser language back to previous language
            New: h3. Summary

            Cannot change Jira language to English if the browser language is not English
            h3. Environment
             * Google Chrome Browser

            h3. Steps to Reproduce
             # Set browser language to Dutch or Portuguese
             # Set Jira Language to English and set Personal Setting Language to Dutch or Portuguese
             # Try to change the language to English

            h3. Expected Results
             * Jira instance is in English

            h3. Actual Results
             * Jira instance follows browser language

            h3. Workaround
             * change the language in Personal Settings to Dutch or Portuguese
             * Save and Refresh the page
             * Change it back to English and Save
            SET Analytics Bot made changes -
            Support reference count Original: 8 New: 11

              hkim@atlassian.com Ho Kim
              hchukwu hylz (Inactive)
              Affected customers:
              3 This affects my team
              Watchers:
              13 Start watching this issue

                Created:
                Updated:
                Resolved: