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  1. Jira Platform Cloud
  2. JRACLOUD-70117

'mentioned in' section missing in the new Jira issue view

      Summary

      Confluence pages linked to a Jira issue in the 'mentioned in' section is not visible in the new Jira issue view

      Steps to Reproduce

      1. Link a Jira issue in a Confluence page
      2. Verify that the 'mentioned in' section appears in the old view ?oldIssueView=true

      Expected Results

      Confluence pages visible under the Issue links section

      Actual Results

      Confluence pages not visible under the Issue links section

      Notes

      This only affects the new issue view

      Workaround

      Use the old issue view by disabling 'New Jira issue view for software projects' under Jira lab features in the Personal Settings page

            [JRACLOUD-70117] 'mentioned in' section missing in the new Jira issue view

            Dylan added a comment -

            Hi all,

            Thanks for voting and commenting on this issue. The ability to view, add and remove Confluence page links is now fully rolled out to all customers on the New Issue View. You can now:

            1. See all Confluence pages and 'mentioned in'. If you paste a Jira issue inside a confluence page it will show up on the Jira issue
            2. Search & Link to an existing confluence page from within the Jira issue Confluence pages. Click the Confluence page quick-add button ( ) at the top-left of an issue, then choose from a list of recently visited pages or paste in a link to a page.

            We are still working on shipping the ability for "remote links" which will bring with it support for things like GitLab, Trello, Google Drive etc to show in their own section on the New Issue View. ryanharmaning / gcaspi, please keep an eye on JRACLOUD-70211- the team will post updates to that suggestion soon.

            Thanks for your patience and feedback. I'm going to resolve this issue now, if you'd like to provide further feedback on the New Issue View please feel free to reach out on our Community or get in contact with our technical support team

            Cheers, Dylan

            Atlassian Support

            Dylan added a comment - Hi all, Thanks for voting and commenting on this issue. The ability to view, add and remove Confluence page links is now fully rolled out to all customers on the New Issue View. You can now: See all Confluence pages and 'mentioned in'. If you paste a Jira issue inside a confluence page it will show up on the Jira issue Search & Link to an existing confluence page from within the Jira issue Confluence pages. Click the Confluence page  quick-add  button ( ) at the top-left of an issue, then choose from a list of  recently visited  pages or paste in a link to a page. We are still working on shipping the ability for "remote links" which will bring with it support for things like GitLab, Trello, Google Drive etc to show in their own section on the New Issue View. ryanharmaning / gcaspi , please keep an eye on  JRACLOUD-70211 - the team will post updates to that suggestion soon. Thanks for your patience and feedback. I'm going to resolve this issue now, if you'd like to provide further feedback on the New Issue View please feel free to reach out on our  Community  or get in contact with our  technical support team .  Cheers, Dylan Atlassian Support

            Gal Caspi added a comment -

            This is critical for our workflow as well. We can't tell in the new view if a ticket was added to the Trello roadmap.

            Gal Caspi added a comment - This is critical for our workflow as well. We can't tell in the new view if a ticket was added to the Trello roadmap.

            Harmaning added a comment -

            Auto-Issue links from Trello Cards (using the Jira power-up) are also broken in this view, adding several manual steps to our process we didn't have before. Would love to see this fixed soon. 

            Harmaning added a comment - Auto-Issue links from Trello Cards (using the Jira power-up) are also broken in this view, adding several manual steps to our process we didn't have before. Would love to see this fixed soon. 

            Ted Mozer added a comment -

            This is important for future use of JIRA.

            Ted Mozer added a comment - This is important for future use of JIRA.

            We need it to link design docs to user stories, since we create designs in Confluence before a story is worked on. Not being able to go between the design and ticket easily is a major headache.

            Spencer Graffe added a comment - We need it to link design docs to user stories, since we create designs in Confluence before a story is worked on. Not being able to go between the design and ticket easily is a major headache.

            Tom Black added a comment -

            This issue is also critical in our workflow! The new issue view is not working for us in many ways, but this one is critical.

            Tom Black added a comment - This issue is also critical in our workflow! The new issue view is not working for us in many ways, but this one is critical.

            This issue is reported last year August, anyone from Atlassian can at least give some comment about "roadmap" on which you have it? How likely it is it will be delivered in next half year?

            Paweł Wytrzyszczewski added a comment - This issue is reported last year August, anyone from Atlassian can at least give some comment about "roadmap" on which you have it? How likely it is it will be delivered in next half year?

            This is so critical to our workflow that no one on my team can move to the New view until it is fixed.

            Lyne Brown added a comment - This is so critical to our workflow that no one on my team can move to the New view until it is fixed.

            This is a major regression in functionality. One of our main selling points of using Jira/Confluence was how easy it was to link the two in order to achieve requirements trace-ability. This needs to be fixed ASAP.

            Terry Meissner added a comment - This is a major regression in functionality. One of our main selling points of using Jira/Confluence was how easy it was to link the two in order to achieve requirements trace-ability. This needs to be fixed ASAP.

            Taylor (Inactive) added a comment - - edited

            Update: We are still working on some features within the new issue view, you are correct that this is not available today. This is on our roadmap and we will be building this capability in the near future. 

            thomasf7 Let me get back to you on the last paragraph about not working on old & new view.

            Taylor Pechacek, Jira PM

            Taylor (Inactive) added a comment - - edited Update: We are still working on some features within the new issue view, you are correct that this is not available today. This is on our roadmap and we will be building this capability in the near future.  thomasf7 Let me get back to you on the last paragraph about not working on old & new view. Taylor Pechacek, Jira PM

              dtoohey Dylan
              cchan Chung Park Chan
              Affected customers:
              25 This affects my team
              Watchers:
              36 Start watching this issue

                Created:
                Updated:
                Resolved: