Jira Cloud's New Issue View should refresh app web panels after a transition

XMLWordPrintable

    • Severity 2 - Major

      Summary

      When transitioning an issue (e.g. To Do -> In Progress), the web panels are not refreshed. Unlike the "legacy" view which updates the web panels after transition

      Steps to replicate

      1. Create a web panel with location: atl.jira.view.issue.right.context
      2. GETting and displaying the issue in the webPanel via /rest/api/2/issue endpoint
      3. Change the status from "To Do" -> "In Progress" in the New Issue View
      4. Presented with an info message that the board has changed and that I should click on Refresh
      5. Even doing so, the status is still "To Do" in the web panel

      Background

      Some of our vendors are using the webpanels to display certain content depending on the current status of an issue or using the webpanels to monitor changes made to a ticket by post functions during a transition.

      See screenshots for reference

            Assignee:
            Unassigned
            Reporter:
            Anne Calantog
            Votes:
            1 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: