Problem Definition

At the moment it is not possible to create custom outgoing mail handlers as it is part of the Cloud Restricted Functions mentioned here:

• https://support.atlassian.com/jira-cloud-administration/docs/what-are-the-differences-between-jira-cloud-and-jira-server/

This is a hassle for customers who would like to change the email that is sending notification emails from JIRA.

Suggested Solution

Implement customisation of outgoing mail handlers

Workaround

None at the moment.