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Type:
Suggestion
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Resolution: Won't Fix
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Component/s: Notifications - Email
It would be a handy feature to have in Jira to be able to set a reminder when an issue reaches a particular status in the workflow. For instance, if a certain status says the issue is on hold or paused, it would be very handy if a reminder can be set for a certain time. And notify the people involved in the ticket when paused/on-hold time is over to about to be over.