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  1. Jira Platform Cloud
  2. JRACLOUD-69809

Unnecessary line break inserted when typing Japanese characters with Mac+Safari

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      Environment

      • Mac
      • Safari version 11.1.2 (13605.3.8)

      Steps to Reproduce

      1. Open the new issue view
      2. Set IME to a Japanese one
      3. Type two letters (Consonant + Vowel) and press the Enter key to convert in the comment field or description field
        e.g.) Type "k"(Consonant) + "i"(Vowel).

      Expected Results

      "k" + "i" is converted to "き" ("ki" = "き" in Japanese) and the cursor remains on the same line

      Actual Results

      "k" + "i" is converted to "き" ("ki" = "き" in Japanese) but a line break is automatically inserted

      Notes

      Converting is mandatory when entering Japanese. Though users can use other browsers/IMEs, this is affecting Japanese users badly

      log for investigation

      OS Safari Firefox Chrome IE
      Mac y n n N/A
      Windows N/A n n n

      Workaround

      • Use other browsers
      • Switch back to the old view using the steps provided in The new Jira issue view:

        To turn the new issue view on or off in Jira Software projects for now, head to Your profile and settings () > Personal settings and toggle the switch for the New Jira issue view.

              Unassigned Unassigned
              ahirama Ai Hirama
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                Created:
                Updated:
                Resolved: