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Type:
Bug
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Resolution: Timed out
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Priority:
Low
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Component/s: Backup and Restore
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1
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Severity 3 - Minor
Summary
The CSV import does not work when trying to clear an existing issue resolution.
As the import work to set a resolution on any issue it should work the other way as well.
Steps to Reproduce
- Create a test project and a test issue
- Set a resolution to the issue
- Import a CSV like the following:
Key,Summary,Resolution TEST-1,Test,Unresolved
- Select the mapping option for the resolution field
- At the mapping page use the "Import as blank" option which should refer to the un-set resolution:
Expected Results
The import should finish and the issue TEST-1 have its resolution cleared.
Actual Results
The import finishes and the resolution is not cleared for the issue.
Workaround
Use the HowTo: Bulk Clear Resolution KB and clear the resolution through a transition.