Jira site import into Cloud is failing with "UsersAndGroupsImportHelper$WrappingCrowdException" error

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    • Severity 3 - Minor

      Summary

      Jira site import into Cloud is failing with "UsersAndGroupsImportHelper$WrappingCrowdException" error.

      Environment

      • Cloud

      Steps to Reproduce

      1. Generates a backup from a Jira instance
      2. Import into Cloud

      Expected Results

      The import should complete successfully.

      Actual Results

      The import fails with the following error message:

      Error importing data: com.atlassian.jira.log.clean.PrivacySafeException: Privacy-safe boxing of a com.atlassian.jira.bc.dataimport.identity.UsersAndGroupsImportHelper$WrappingCrowdException

      Workaround

      N/A

            Assignee:
            Unassigned
            Reporter:
            Francisco Oselame (Inactive)
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            Watchers:
            23 Start watching this issue

              Created:
              Updated:
              Resolved: