Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-69642

Bulk delete throws generic error and stops if one of the issue is parent from a sub-task outside the search scope

XMLWordPrintable

      Summary

      When performing a bulk delete operation, if one of the issues included in the bulk contains a sub-task that is not included in the bulk operation.

      This behaviour can be actually expected as Jira is avoiding to delete an issue that is not in the operation scope (deleting a parent also deletes the sub-tasks). However, the way this errors out should be better handled.

      Steps to Reproduce

      1. Create a task (i.e: ABC-1)
      2. Create a sub-task (i.e: ABC-2)
      3. Perform a search that includes the task (ABC-1) and doesn't include the sub-task (ABC-2).
      4. Proceed with a Bulk Delete for the search created.

      Expected Results

      Jira throws an error describing that the opeartion is not possible because of a sub-task that is not in the scope.

      Actual Results

      Jira throws a generic error.

      Workaround

      Manually check all the parents and remove the ones with issues outside of the bulk scope. Or include all the sub-tasks in the bulk.

              Unassigned Unassigned
              emasiero Eduardo Masiero
              Votes:
              1 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: