Summary

When using the New issue view inline editor in Jira to write code, it changes any text which has two underscore between the word to italics after it has been saved.

Environment

Jira Software Cloud instances, where the user profile has enabled the Jira Labs feature: Issue Detail view. This causes the issue once using the inline code WYSIWYG on the Description field displays any text that has two underscores in between the text after saving it turns that text to italics font instead of monospaced font.

Create an issue

Under the Description field
Add an inline code with the WYSIWYG
Insert a text with two underscore on both sides of the text
e.g: _sometext_
Save the issue

 

Expected Results

Text saved should display with monospaced fonts

Actual Results

While using the inline code on the new Jira issue view, Text with two underscores on both side of the text changes with italics font rather than monospaced font. Further checking under the Issue shows it doesn't use the {code} macros and uses double curly brackets instead: {{ }}

Workaround

Disable the new issue view. For that follow the steps below:

1. Select your avatar and choose Profile
2. Turn off the New Jira issue view toggle under Labs
   https://<instance-name>.atlassian.net/secure/ViewProfile.jspa
3. Access the issue by clicking on the issue name at the top of the new issue view card.