-
Suggestion
-
Resolution: Won't Fix
-
None
Problem Definition
Non-admin csv importer : https://<site>.atlassian.net/secure/BulkCreateSetupPage!default.jspa?externalSystem=com.atlassian.jira.plugins.jim-plugin:bulkCreateCsv
At the moment, the non-admin CSV importer is not able to update existing issues via the issuekey column.
Why this is important
Non-admin users cannot import data into existing issues via the CSV importer.
Workaround
Admin users can perform the update via the admin csv importer.
https://<site>.atlassian.net/secure/admin/CsvSetupPage!default.jspa?externalSystem=com.atlassian.jira.plugins.jim-plugin:csvImporter
- is related to
-
- Gathering Interest
- relates to
-
- Gathering Interest
[JRACLOUD-69295] Allow to update existing issues in the non-admin CSV importer
This function should be available to Project Admins. It makes no sense to allow importing but not updating.
Hi. That is insane! such a key and basic functionality. Please let admin decide who can access CSV importer.
Limiting the update of issues only to the global admin user group moves all the affort to a little group of people.
In a company with ~500+ Jira Users and several projects which are planned in other tools, this means the admins do some "support" which shouldn't be necessary. Please reconsider this.
We used the External System Import a lot in the past. By doing this as an admin it was quite easy to handle the occured errors. For a non-admin user it may also be the same. And in the worst case individual issues are just not imported, in the same way the External System Import works.
It seems incredibly outdated to limit update functionality via CSV to a small group of high level admins (especially in larger companies) when so many product owners and tech leads are searching for tools they require to be more autonomous. The ability to make updates in this manner would greatly improve the user/customer experience and I'd love to see this reopened allowing us to vote, I feel the amount of users wanting the functionality is high and most are not as willing to comment on a closed item.
I believe this feature is important to ease the usage and improve the user experience. Please prioritise this issue.
As a user I would also need the update possibility of issues because I do not have access to the admin csv importer
For a user especially the update function would be helpful or another integration with other data sources. In may case i need to import ever week an update.
Hi everyone,
Thank you for bringing this suggestion to our attention.
As explained in our new feature policy, there are many factors that influence our product roadmaps and determine the features we implement. When making decisions about what to prioritize and work on, we combine your feedback and suggestions with insights from our support teams, product analytics, research findings, and more. This information, combined with our medium- and long-term product and platform vision, determines what we implement and its priority order.
Unfortunately, this suggestion didn’t make it to the roadmap this time and we are closing it.
As we continue to roll out features we do look at feedback from our users and if you feel like this suggestion is still important to your team please let us know by commenting on this ticket.
Thank you again for providing valuable feedback to our team!
I agree with Luk and the other comments. "Please let admin decide who can access CSV importer." But then again, like always I bet there's a third party tool we can buy to do basic project management tasks.