Support user import from Crowd

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    Problem Definition

    Currently Jira Cloud only imports users from JIRA Internal Directory. So it's unable to import users managed at Crowd Server.

    Suggested Solution

    Support import feature from Crowd Server for users and groups.

    Related KB

    https://confluence.atlassian.com/jirakb/importing-from-jira-server-application-to-jira-cloud-application-throws-an-unsupported-crowd-directory-error-779160730.html

    Workaround

    1. Migrate users from Crowd to JIRA Internal Directory
    2. Take a site backup on Jira Server
    3. Restore the backup data on Jira Cloud

          Assignee:
          Nicholas M
          Reporter:
          K. Yamamoto
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            Created:
            Updated:
            Resolved: