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Suggestion
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Resolution: Unresolved
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None
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0
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4
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Hi Team,
I want to calculate SLA report based on the Priority or custom field single select list values: P1, P2, P2, P4.
here P1 is 1day, P2 is 2days, P3 is 4days and P4 is 6days.
the report of the outcome it should like below overall SLA issue count.
Within-SLA SLA-violated
P1 6(total issues cont.) 1
P2 8 3
P3 9 4
P4 12 5
can you include this type of feature in cloud JIRA, it will be useful for management to track the progress of project.