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      Hi Team,

       

      I want to calculate SLA report based on the Priority or custom field single select list values: P1, P2, P2, P4.

      here P1 is 1day, P2 is 2days, P3 is 4days and P4 is 6days.

       

      the report of the outcome it should like below overall SLA issue count.  

            Within-SLA    SLA-violated 

      P1   6(total issues cont.)   1

      P2    8                     3

      P3    9                     4

      P4    12                   5

       

      can you include this type of feature in cloud JIRA, it will be useful for management to track the progress of project.

            [JRACLOUD-69057] SLA report in JIRA cloud

              Unassigned Unassigned
              c2f22ef1e653 Ramaiah Pendli
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                Created:
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