Hi Team,

I want to calculate SLA report based on the Priority or custom field single select list values: P1, P2, P2, P4.

here P1 is 1day, P2 is 2days, P3 is 4days and P4 is 6days.

the report of the outcome it should like below overall SLA issue count.  

      Within-SLA    SLA-violated 

P1   6(total issues cont.)   1

P2    8                     3

P3    9                     4

P4    12                   5

can you include this type of feature in cloud JIRA, it will be useful for management to track the progress of project.