• 0
    • 4
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Hi Team,

       

      I want to calculate SLA report based on the Priority or custom field single select list values: P1, P2, P2, P4.

      here P1 is 1day, P2 is 2days, P3 is 4days and P4 is 6days.

       

      the report of the outcome it should like below overall SLA issue count.  

            Within-SLA    SLA-violated 

      P1   6(total issues cont.)   1

      P2    8                     3

      P3    9                     4

      P4    12                   5

       

      can you include this type of feature in cloud JIRA, it will be useful for management to track the progress of project.

            [JRACLOUD-69057] SLA report in JIRA cloud

            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            Tair Tidhar made changes -
            Component/s Original: Dashboards & Gadgets [ 46575 ]
            Tair Tidhar made changes -
            Component/s New: Dashboard - Dashboards & Gadgets [ 77951 ]
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            Support reference count Original: 3 New: 4
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            Lisa made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 921305 ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1

              Unassigned Unassigned
              c2f22ef1e653 Ramaiah Pendli
              Votes:
              12 Vote for this issue
              Watchers:
              8 Start watching this issue

                Created:
                Updated: