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  1. Jira Cloud
  2. JRACLOUD-68799

It's not possible to edit fields in the transition screen when transitioning through the board

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Details

    • Bug
    • Resolution: Duplicate
    • Highest
    • Issue - View

    Description

      Summary

      When transitioning issues on the pop-up issue view in Jira Boards, it's not possible to edit some fields and add comments in the transition screen

      Customer Impact

      Environment

      • Business or Software project that has a Screen associated with a transition. For example, Resolve issue Screen added to the last transition

      Steps to Reproduce

      1. Go to a Jira Board that is using the new experience
      2. Click on an issue to open the pop-up detail view
      3. Perform a transition that has a screen associated with it

      Expected Results

      The transition screen pops up and it's possible to fill all fields

      Actual Results

      The transition screen pops up but it's not possible to add comments or to edit some fields. In general, it seems like only drop-down fields work as expected.

      When trying to edit a comment or an edit a field in the transition screen, nothing happens. You click on the field and try to type something and nothing appears on the screen.

      Application logs:

      Notes

      If you do the same operation outside the board in a regular issue view, it's possible to add comments and edit all fields

      Workaround

      Perform the transition from outside the board

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              Unassigned Unassigned
              aradmann aradmann (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: