Details
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Bug
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Resolution: Duplicate
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Highest
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1
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Severity 3 - Minor
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Description
Summary
When transitioning issues on the pop-up issue view in Jira Boards, it's not possible to edit some fields and add comments in the transition screen
Customer Impact
Environment
- Business or Software project that has a Screen associated with a transition. For example, Resolve issue Screen added to the last transition
Steps to Reproduce
- Go to a Jira Board that is using the new experience
- Click on an issue to open the pop-up detail view
- Perform a transition that has a screen associated with it
Expected Results
The transition screen pops up and it's possible to fill all fields
Actual Results
The transition screen pops up but it's not possible to add comments or to edit some fields. In general, it seems like only drop-down fields work as expected.
When trying to edit a comment or an edit a field in the transition screen, nothing happens. You click on the field and try to type something and nothing appears on the screen.
Application logs:
Notes
If you do the same operation outside the board in a regular issue view, it's possible to add comments and edit all fields
Workaround
Perform the transition from outside the board
Attachments
Issue Links
- duplicates
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JRACLOUD-69226 Can't type in fields when transitioning
- Closed