Using Mail handler "Add a comment before a specified marker or separator in the email body" does not respect CC assignee

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    • 1
    • Severity 3 - Minor

      Summary

      Whenever customer configure "Add a comment before a specified marker or separator in the email body" on email handler, the CC assignee option does not work

      Steps to reproduce

      1. Create email handler for "Add a comment before a specified marker or separator in the email body"
      2. Create issue
      3. Comment on issue
      4. Reply the comment via email and cc a user

      Expected Result

      CCed user should be assignee

      Actual results

      Nothing happens

      Workaround

      currently none

       

            Assignee:
            Unassigned
            Reporter:
            Shakiru Ayanloye (Inactive)
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              Created:
              Updated:
              Resolved: