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  1. Jira Cloud
  2. JRACLOUD-68618

Getting error message: "Hm... don't see your work here?" when trying to view Jira Coreboards

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Details

    • Bug
    • Resolution: Invalid
    • Low
    • Jira Core Board
    • None

    Description

      Summary

      User is prompted with below error when viewing Jira Coreboards after associating a different workflows for each issue types

      Hm... don't see your work here?
      Don't worry, your issues are still safe and sound. You can't see them here because your current project is not configured to use boards. Learn more about configuring your business projects for boards.

      Steps to Reproduce

      1. Create a business projects
      2. Add more issue types on the business project that you have created (If needed)
      3. Create a test issue for each issue types
      4. View the Jira Coreboards and you will all the issues that you have created
      5. For each of issue types in the business project, associated it with a different workflows with exactly the same status and transitions configured and publish the workflows
      6. View the Jira Coreboards again and you will be prompted with the error

      Expected Results

      The error message should explain more e.g cause of the issue or how to fix the issue instead of the current error message that we are seeing

      Actual Results

      User were prompted with the following message

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              Unassigned Unassigned
              amdzan Azmir Zan (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: