Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-68612

Default outgoing email format value changes automatically

XMLWordPrintable

      Summary

      • As a Jira administrator I want to change the value of autowatch own issues but find myself changing the Default outgoing email format value without noticing.
      • The Default outgoing email format value changes automatically from html to text.

      Steps to Reproduce

      1. https://<your site name>.atlassian.net/secure/admin/ViewUserDefaultSettings.jspa
      2. Check that Default outgoing email format is set to html
      3. Click edit default values in order to switch Autowatch own issues value from yes to no
      4. See that Default outgoing email format has been switched to "text"

      Expected Results:

      • The value shown in the email format select list is the same as the value Default outgoing email format screen.

      Actual Results

      • The value shown in the email format select list is: text
      • However the value shown in the Default outgoing email format in first screen is: html

      Notes

      • This behavior occurs only when first editing the default values. so to test it, you need to create a new test instance.
      • This is important because someone can follow the public documentation to change the value of Autowatch own issues but he finds himself changing the Default outgoing email format without noticing.

        1. screenshot-1.png
          225 kB
          Fares Abbes
        2. 2Screen Recording 2023-12-29 at 4.10.00 pm.mov
          1.90 MB
          Anusha Rutnam

              Unassigned Unassigned
              fabbes Fares Abbes (Inactive)
              Votes:
              1 Vote for this issue
              Watchers:
              9 Start watching this issue

                Created:
                Updated:
                Resolved: