Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-68351

Scrolling down in the backlog view using Chrome in the new UI is not working or severely slow

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: High High
    • ADG3
    • None

      Summary

      Using Chrome in the backlog view of a project in the new Jira experience is severely slow, especially to scroll down.

      Environment

      • JIRA 1001.0.0-SNAPSHOT

      Steps to Reproduce

      1. Go to a project with a considerable amount of issues.
      2. Access the backlog view (or any boards with lots of issues) for that project using Chrome
      3. Try to scroll down using the mouse wheel or the two-fingered gesture in Mac

      Expected Results

      • The scroll down would happen smoothly

      Actual Results

      • Scroll down is unbearably slow when using Chrome or not even working.

      Workaround

      1. Use Firefox or Safari as these browsers are behaving normally in this view.

      Note

      1. If possible changing the filter of the board (backlog) could mitigate the problem.
        Suggestion: Add and status not in ("Closed","Resolved") and {{resolution is empty to the filter.

              Unassigned Unassigned
              dbrito Daniel Brito [Atlassian] (Inactive)
              Votes:
              9 Vote for this issue
              Watchers:
              20 Start watching this issue

                Created:
                Updated:
                Resolved: