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  1. Jira Platform Cloud
  2. JRACLOUD-68223

Improve the performance of search in JIRA

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      Atlassian Update - September 2024

      Hi everyone,

      Thank you for taking the time to share your feature request with us. Your input is greatly appreciated, and we understand the effort and dedication it takes to provide us with your thoughts and ideas.

      We have been actively working on a solution for this feature request. Our team is committed to thoroughly investigating the best way to address this need.

      Thank you to every person who provided feedback on this issue. We will update you as soon as we have more concrete information to share. 

      Joe Nguyen
      Product Manager- Jira Cloud
      jnguyen2@atlassian.com

       

      Problem Definition

      When performing a search in JIRA, loading a board, or browsing issues, there are some performance issue which cause slowness.

      Suggested Solution

      Improve the search performance in JIRA

            [JRACLOUD-68223] Improve the performance of search in JIRA

            Monika Griffin added a comment -

            When searching for related confluence pages to link them to a Jira ticket, pages are not found when using character " _ " in search string.

            Environment

            Atlassian Cloud

            Steps to Reproduce

            1. Go to confluence and create new Page wir Title:  D02-31_200 abc
            2. Go to Jira an create new Issue
            3. Start "Link Confluence page" and enter   D02-31_    as search string.

            Expected Result

            Confluence page(s)* with titels beginning with D02-31_      *) in my case, there are several

            Actual Result

            "We can't find any pages matching your search"

            Monika Griffin added a comment - When searching for related confluence pages to link them to a Jira ticket, pages are not found when using character " _ " in search string. Environment Atlassian Cloud Steps to Reproduce Go to confluence and create new Page wir Title:  D02-31_200 abc Go to Jira an create new Issue Start "Link Confluence page" and enter   D02-31_    as search string. Expected Result Confluence page(s)* with titels beginning with D02-31_      *) in my case, there are several Actual Result "We can't find any pages matching your search"

            Amir Colnect added a comment -

            An issue open for over a year with very little done. Maybe the following is more relevant JRACLOUD-68845

            Amir Colnect added a comment - An issue open for over a year with very little done. Maybe the following is more relevant JRACLOUD-68845

            maxammann added a comment -

            I think that the UI change is the main factor here. Unfortunately its not possible to turn the new Design off in Jira Cloud.

            maxammann added a comment - I think that the UI change is the main factor here. Unfortunately its not possible to turn the new Design off in Jira Cloud.

            Mike Jordan added a comment -

            I believe it's not really a performance issue, but a UI design issue in the new user interface. If you go back to the old UI, I believe you'll have happy users. That's what we did.

            Mike Jordan added a comment - I believe it's not really a performance issue, but a UI design issue in the new user interface. If you go back to the old UI, I believe you'll have happy users. That's what we did.

            Oksana Skotar added a comment -

            When should it be ready?

            Oksana Skotar added a comment - When should it be ready?

            Oksana Skotar added a comment - - edited

            Hello!
            I have tens of users suffering from slow Jira performance (board, issue, release), so this request is important. You can see JST-359848 for details.

            Oksana Skotar added a comment - - edited Hello! I have tens of users suffering from slow Jira performance (board, issue, release), so this request is important. You can see JST-359848 for details.

            AndyS added a comment -

            Wildcard searches using number is working inconsistently with the new Jira Experience

            How it works in the old UI

            1. Go to Project ABC
            2. Search for number > type a number that is from an issue key in this project, example 123
            3. Enter

            Result: issue ABC-123 is open

            Environment

            Atlassian Cloud

            Steps to Reproduce

            1. Start using the Introducing your new Jira experience
            2. Go to the project ABC
            3. Have an example issue with a key ABC-123
            4. Use the magnifying glass to search for 123

            Expected Results

            Issue is found in the resilts

            Actual Results

            If this number is used in a text field in any issue on the instance, the first issue in the results gets open

            If not, (if this number is not used in a text field in any issue on the instance), the issue navigator show *Last viewed issues*query:

            AndyS added a comment - Wildcard searches using number is working inconsistently with the new Jira Experience How it works in the old UI Go to  Project  ABC Search for number > type a number that is from an issue key in this project, example 123 Enter Result : issue ABC-123 is open Environment Atlassian Cloud Steps to Reproduce Start using the  Introducing your new Jira experience Go to the project ABC Have an example issue with a key ABC-123 Use the magnifying glass to search for 123 Expected Results Issue is found in the resilts Actual Results If this number is used in a text field in any issue on the instance, the first issue in the results gets open If not, (if this number is not used in a text field in any issue on the instance), the issue navigator show *Last viewed issues*query:

              rtang@atlassian.com Raymond Tang
              jgan Jonathan Gan (Inactive)
              Votes:
              28 Vote for this issue
              Watchers:
              38 Start watching this issue

                Created:
                Updated: