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  1. Jira Cloud
  2. JRACLOUD-67992

Plain text notifications include HTML coding.

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Details

    • Bug
    • Resolution: Cannot Reproduce
    • Low
    • Notification - Email
    • None

    Description

      Summary

      Email notifications from Jira instances include HTML code even when plain text notifications are selected.

      Steps to Reproduce

      1. Set a users profile to receive plain text notifications
      2. Check headers of notification received.

      Expected Results

      No HTML in the email notification.

      Actual Results

      HTML is included in the email

      
 ------------=_1510341735-19558-340 Content-Type: text/html; charset="UTF-8" Content-Disposition: inline Content-Transfer-Encoding: 7bit <html><body> <pre>[ https://redacted.atlassian.net/browse/TEST-1?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&amp;focusedCommentId=10059#comment-10059 ]</pre> <h3>Josh Loe commented on TEST-1:</h3> <p>Testing</p> <blockquote><h3>test</h3> <pre> Key: TEST-1 URL: https://395website.atlassian.net/browse/TEST-1 Project: Testing HTML Issue Type: Task Reporter: Josh loe</pre></blockquote> <p>&mdash; This message was sent by Atlassian Jira (v1001.0.0-SNAPSHOT#100070)</p> <img src="https://u4043402.ct.sendgrid.net/wf/open?upn=TGUfILGh3kNRJ1Pf8J16-2BHZrybUFoZa1NxQUSMBSdiGPe9JfH-2B5JZezJA0wLO84m8oHht2n8vXf7OUD-2FsyVT55lGUtkZbf-2BpG3wLbKymaBpf1lMn1RfnvsOmET4s7r1CQgNvONbcxS6tEWUL5BifNEq14TEBmLmor-2F0IObFDy4WTRdjTz7ttrs4B5cD70BL3cgqUwTQt41MA-2Fg7o1Uh-2Bfw-3D-3D" alt="" width="1" height="1" border="0" style="height:1px !important;width:1px !important;border-width:0 !important;margin-top:0 !important;margin-bottom:0 !important;margin-right:0 !important;margin-left:0 !important;padding-top:0 !important;padding-bottom:0 !important;padding-right:0 !important;padding-left:0 !important;"/> </body></html>

      Attachments

        Issue Links

          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-81860 Email body encoded as Content-Transfer-Encoding: base64 added as duplicate attachment

          • Low - Low priority issues
          • Closed

          Activity

            People

              ohookins@atlassian.com Oliver Hookins (Inactive)
              jloe joshloe (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: