Return to queue after closing ticket

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      Hi,

      Currently when an issue us resolved or closed, it stays on the same page the issue was closed.

      Customers would like to be able to configure the workflow so that once a team member closes a ticket it automatically takes them back to the queues they were working on.

       

      Regards,

      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for previously raising this feature request and bringing it to our attention.

      Within our company roadmap and work capacity, we try to address or review each feature request but admit that not each one will be implemented. To continue the culture of being honest and open, we are closing this ticket to focus on our upcoming roadmap for all Jira Service Management Cloud users. You can visit Atlassian Cloud Roadmap to learn more about what was recently released and the upcoming roadmap.

      Thank you again for providing valuable feedback to our team!
      Vivek Kumar
      Jira Service Management Cloud team

            Assignee:
            Rachel Crossman (Inactive)
            Reporter:
            Shakiru Ayanloye (Inactive)
            Votes:
            8 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: