Summary

Customer who are Transitioning Multiple issues at once (Bulk Operation) have noticed that the Bulk Operation Completes but no actions are made on the Issues. If a Validator is on the Transition is not met, the Bulk Operation 'completes' without error however does not transition the issues.

Environment

• Cloud

Steps to Reproduce

1. Configure a "Field has been modified Validator" on a Workflow Transition: eg Time Spent Field should be modified during the transition | Error Message: This field is required
2. Publish workflow
3. In Issue Navigator, attempt to Bulk Edit and Transition issues using the Workflow with a Validator

Expected Results

If the Validator is not Met, display an error message

Actual Results

Bulk Operation runs through and looks like it completes successfully. Issues that were Bulk Edited were not changed.

In Jira logs; using the Time Spent example:

  	 logger:	 com.atlassian.jira.workflow.validator.FieldRequiredValidator	
  	 message:	 Could not get time spent from the transition	

Notes

If an Issue is manually transitioned using the Transition Buttons and the Validator is not Met, an error is displayed
Time Spent/Log Work cannot be done in Bulk:

N/A	Change Log Work	NOTE: This field is not available for bulk update operations.

Workaround

If using a Time Spent/Log Work Validator - Remove it from the Workflow Transition or Manually Transition the issue
If other Custom Fields, ensure that they are present on the Screen used in the Workflow Transition and are Populated during the Bulk Operation