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Bug
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Resolution: Fixed
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Low
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None
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1
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Severity 2 - Major
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Last seen at 2017-09-22T09:46:14Z
The following stack trace will appear in the logs:
com.atlassian.jira.bc.dataimport.identity.UsersAndGroupsImportHelper$1: com.atlassian.crowd.exception.runtime.OperationFailedException at com.atlassian.jira.bc.dataimport.identity.UsersAndGroupsImportHelper.transferUsersToCrowd(UsersAndGroupsImportHelper.java:211) at com.atlassian.jira.bc.dataimport.identity.IdentityImportHelper.performMigration(IdentityImportHelper.java:111) at com.atlassian.jira.bc.dataimport.CloudImportTaskRunner.performTasksOnImportDb(CloudImportTaskRunner.java:308) at com.atlassian.jira.bc.dataimport.CloudImportTaskRunner.lambda$null$2(CloudImportTaskRunner.java:157) at com.atlassian.connpool.impl.AbstractConnectionPoolProvider.withPrivatePool(AbstractConnectionPoolProvider.java:134) at com.atlassian.jira.connpool.JiraViburConnectionPoolProvider.withPrivatePool(JiraViburConnectionPoolProvider.java:89) at com.atlassian.jira.bc.dataimport.AbstractBackupTaskRunner.lambda$null$0(AbstractBackupTaskRunner.java:59) at java.util.Optional.map(Optional.java:215) at com.atlassian.jira.bc.dataimport.AbstractBackupTaskRunner.lambda$runWithSeparateContextAsync$1(AbstractBackupTaskRunner.java:58) at java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1590) at java.util.concurrent.CompletableFuture$AsyncSupply.exec(CompletableFuture.java:1582) at java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:289) at java.util.concurrent.ForkJoinPool$WorkQueue.runTask(ForkJoinPool.java:1056) at java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1692) at java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:157) Caused by: com.atlassian.crowd.exception.runtime.OperationFailedException at com.atlassian.jira.bc.dataimport.identity.DefaultIdpSafeOperations.withRetry(DefaultIdpSafeOperations.java:139) at com.atlassian.jira.bc.dataimport.identity.DefaultIdpSafeOperations.importUser(DefaultIdpSafeOperations.java:122) at com.atlassian.jira.bc.dataimport.identity.UsersAndGroupsImportHelper.createNewUserWithGroupMemberships(UsersAndGroupsImportHelper.java:242) at com.atlassian.jira.bc.dataimport.identity.UsersAndGroupsImportHelper.transferUsersToCrowd(UsersAndGroupsImportHelper.java:199) ... 14 more Caused by: com.atlassian.idp.client.exceptions.LicenceExceededException: {"schemas":["urn:ietf:params:scim:api:messages:2.0:Error"],"status":"400","detail":"Unable to create the user as you have insufficient licence seats for JIRA XXX","errorType":"LicenceExceeded","message":"Unable to create the user as you have insufficient licence seats for JIRA XXX","data":"JIRA XXX"} at com.atlassian.idp.client.IdentityPlatformClientImpl.mapStatusCodeException(IdentityPlatformClientImpl.java:590) at com.atlassian.idp.client.IdentityPlatformClientImpl.mapInputStream(IdentityPlatformClientImpl.java:523) at com.atlassian.idp.client.IdentityPlatformClientImpl.makeRequestWithEntityBody(IdentityPlatformClientImpl.java:508) at com.atlassian.idp.client.IdentityPlatformClientImpl.importUser(IdentityPlatformClientImpl.java:391) at com.atlassian.jira.bc.dataimport.identity.DefaultIdpSafeOperations.lambda$importUser$2(DefaultIdpSafeOperations.java:122) at com.atlassian.jira.util.retry.Retryer$Retriable.call(Retryer.java:80) at com.atlassian.jira.bc.dataimport.identity.DefaultIdpSafeOperations.withRetry(DefaultIdpSafeOperations.java:132) ... 17 more
- is related to
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ID-6379 Import fails due to an insufficient amount of license seats
- Closed