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Suggestion
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Resolution: Cannot Reproduce
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None
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0
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19
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Summary
Notifications to Slack aren't being triggered when custom events are associated with workflow steps.
Steps to Reproduce
- Create a custom event as detailed on this documentation page: Adding a custom event
- Edit a transition to trigger the custom event, rather than the Generic Event, as follows:
Fire a <your custom Event here> event that can be processed by the listeners.
- Setup the Slack integration to fire when an issue is transitioned to the workflow transition associated with the custom event
- Transition the issue
- A notification will not be received in Slack
Expected Results
Custom events should be triggering a notification to Slack just like system events.
Actual Results
Workflow steps associated with custom events are not triggering a notification to Slack.
Workaround
The only workaround available is to setup the post function to use a system event, but this could have a negative impact (limit functionality) on the notification scheme if it's based on custom events.
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