Attaching Files Fails: 403 Files Were Not in Appropriate Collection

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    • 16
    • Severity 2 - Major
    • 2

      Summary

      Certain users receive the following error when attempting to attach files to JIRA issues.

      Credentials request failure: Got error while saving attachment : Files were not in appropriate collection (http status code: 403)

      Environment

      JIRA Cloud

      Workaround

      No known workaround at this time.

        1. image-2017-09-29-13-46-13-640.png
          image-2017-09-29-13-46-13-640.png
          27 kB
        2. UI_Peter R.jpg
          UI_Peter R.jpg
          24 kB

            Assignee:
            Dariusz Szuksztul (Inactive)
            Reporter:
            Russ Gould [Atlassian] (Inactive)
            Votes:
            5 Vote for this issue
            Watchers:
            21 Start watching this issue

              Created:
              Updated:
              Resolved: