Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-67605

Webhooks aren't being fired when workflow transitions are associated with custom events in JIRA

    XMLWordPrintable

Details

    Description

      Summary

      Webhooks aren't being triggered when custom events are associated with workflow steps.

      Steps to Reproduce

      1. Create a custom event as detailed on this documentation page: Adding a custom event
      2. Choose a transition to create a workflow post function as follows:

      Fire a <your custom Event here> event that can be processed by the listeners. 
      

      3. Set a webhook condition to fire when an issue is transitioned to the workflow transition associated with the custom event
      4. Transition the issue
      5. Webhook will not be triggered and no payload will be received

      Expected Results

      The webhook feature should work with custom events added to post functions.

      Actual Results

      Workflow steps associated with custom events are not triggering the webhook feature.

      Workaround

      Workaround is to set an additional post function (Trigger a Webhook post function) to trigger the webhook explicitly:

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              rdasilva@atlassian.com Renan da Silva (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              8 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: