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  1. Jira Platform Cloud
  2. JRACLOUD-67063

Unable to add user to a project role if there is a leading whitespace in the user_key column in app_user table

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      Summary

      If user_key column in app_user table contains leading whitespace, that user cannot be added into project role

      Steps to Reproduce

      1. Update the app_user table to update user_key column to have the leading whitespace.
        For example: ( john.smith) - Notice that there is a whitespace in front of john.smith
      2. Go to Project Settings
      3. Go to Users and Roles
      4. Click Add Users to a Role
      5. Find the user john.smith, select any roles, and click on Add button

      Expected Results

      The user john.smith will be added to project role successfully

      Actual Results

      There will be error message thrown 'We can't find 'john.smith' in any accessible user directory. Check they're still active and available and try again.

              bschoone Bradley Schoone
              rjustin Ryan Justin (Inactive)
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                Created:
                Updated:
                Resolved: