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  1. Jira Cloud
  2. JRACLOUD-67047

Project email address setting is not visible

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    Description

      Atlassian Update:

      The functionality has been disabled to prevent sites from changing the email address while the sites transition to new email servers.
      The functionality will be available in a couple of weeks with additional checks to verify that the domain is valid and DKIM/SPF records are in place to use an external domain.

      Find more details in https://confluence.atlassian.com/adminjiracloud/configuring-jira-cloud-to-send-emails-on-behalf-of-your-domain-900996548.html

      Summary

      The project email address setting is not visible and it prevents users from changing the default jira@instancename.atlassian.net email to a custom email and vice versa.

      Steps to reproduce

      1. Go to cogwheel > Projects > select any project
      2. Click on Notifications
      3. Observe that the default email notification setting is not visible:

      Expected behavior

      Users should able to edit the default email notification setting:

      Actual behavior

      Default email notification setting is not visible

      Attachments

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          38 kB
          Nur Asnida Hassan
        2. screenshot-2.png
          34 kB
          Nur Asnida Hassan

        Activity

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            Unassigned Unassigned
            nhassan Nur Asnida Hassan (Inactive)
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            Dates

              Created:
              Updated:
              Resolved: