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  1. Jira Platform Cloud
  2. JRACLOUD-66824

Moving an issue with a new component causes 500 error.

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      Error 500 appears when issue is moved from one project to another with a new componet.

      Recreate:
      1. Go to a JIRA ticket
      2. In the ... menu, click Move
      3. Select a project
      4. Click Next
      5. Leave the Status selection, and click Next
      6. In the Components field, enter a new component name
      7. Click Next
      8. Click Move

      Issue:
      A 500 error is thrown. 

       

      From JIRA Logs:

      2017-05-02 10:35:43 - New log file found at /data/jirastudio/jira/j2ee_jira_86d054a6e27b0bb570db/log/main/current

      2017-05-02 10:35:43.047227500     name = tempo-data-exporter,

      2017-05-02 10:35:43.047227500     version = 1.0.10,

      2017-05-02 10:35:43.047227500     parameters = {

      2017-05-02 10:35:43.047228500     plugin-icon = images/tempologo_white_16px.png,

      2017-05-02 10:35:43.047228500     plugin-logo = images/tempologo_white_130px.png,

      2017-05-02 10:35:43.047228500     },

      2017-05-02 10:35:43.047232500     enabled = true,

      2017-05-02 10:35:43.047232500     },

      2017-05-02 10:35:43.047232500     ],

      Expected Results:
      The issue should have been moved and the new component should have been created. 

      Workaround:

      To get around this, the user can click the back arrow twice. This will take them back to the component screen. There it can be seen that the component was created, the user can select it again, and then next all the way through and move the issue. 

              Unassigned Unassigned
              jloe joshloe (Inactive)
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                Created:
                Updated:
                Resolved: