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  1. Jira Platform Cloud
  2. JRACLOUD-66812

Epic Link and Story Points showing up in Details and Estimate Tabs, respectively

      Summary

      Epic Link and Story Points showing up in Details and Estimate Tabs, respectively, instead of just the Details area as they are supposed to

      Steps to Reproduce

      • Placing Epic Link on a tab and Story Points on another.
      • Set a value to both fields.
        Not sure if this is the only way to reproduce it.

      Expected Results

      In the actual case, both fields are supposed to be displayed in the Details area, but are instead in a Details tab and an Estimate tab.

      Workaround

      Place both fields on the same tab.

        1. No Data in Extra Tab.png
          12 kB
          Michael Kaesemann
        2. Data in Extra Tab - Epic on other tab.png
          10 kB
          Michael Kaesemann
        3. Data in Extra Tab - Epic not visible.png
          10 kB
          Michael Kaesemann

            [JRACLOUD-66812] Epic Link and Story Points showing up in Details and Estimate Tabs, respectively

            Dylan added a comment -

            Hi all, we're closing this issue because there have been no reports of it re-occurring in the last 12 months. Please feel free to comment or contact support if this is still impacting you and we will be happy to re-open and assess.

            Cheers,
            Atlassian Support

            Dylan added a comment - Hi all, we're closing this issue because there have been no reports of it re-occurring in the last 12 months. Please feel free to comment or contact support if this is still impacting you and we will be happy to re-open and assess. Cheers, Atlassian Support

            Any chance I will ever get any kind of response on this?

            Or is Atlassean too busy moving useful functionality into additional paid add-ons to even bother looking at bugs of customers?

            Michael Kaesemann added a comment - Any chance I will ever get any kind of response on this? Or is Atlassean too busy moving useful functionality into additional paid add-ons to even bother looking at bugs of customers?

            It seems that the problem is not actually related to the fact that they are on different tabs, but simply that there are different tabs with non-empty fields.

            For example, the behavior also occurs if I display sprint, story points and epic on the first tab, while having a second tab with other fields. As soon as I enter data in a field on the second tab, sprint, story points and epic are no longer displayed in the details page. (see attached screenshots of virtual example).

            This is extremely confusing for the users, because on some issue epics are displayed in the details and in other issues with additional data it looks as if the issue is not assigned to an epic even though it is - the data is simply shown on a tab that is just not visible.

            This creates confusion in our workflow.

            Is there a definition anywhere, which fields are displayed in the details area directly and which are shown in the tabs?
            Why isn't there any option to configure this?

            Michael Kaesemann added a comment - It seems that the problem is not actually related to the fact that they are on different tabs, but simply that there are different tabs with non-empty fields. For example, the behavior also occurs if I display sprint, story points and epic on the first tab, while having a second tab with other fields. As soon as I enter data in a field on the second tab, sprint, story points and epic are no longer displayed in the details page. (see attached screenshots of virtual example). This is extremely confusing for the users, because on some issue epics are displayed in the details and in other issues with additional data it looks as if the issue is not assigned to an epic even though it is - the data is simply shown on a tab that is just not visible. This creates confusion in our workflow. Is there a definition anywhere, which fields are displayed in the details area directly and which are shown in the tabs? Why isn't there any option to configure this?

              Unassigned Unassigned
              jjardim Joao Jardim (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: