Little endian encoded images not properly previewed by JIRA

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    • 1
    • Severity 3 - Minor

      Summary

      Images with little endian encoding doesn't show the thumbnail on JIRA attachments.

      img.jpg: RIFF (little-endian) data

      Environment

      • 1000.892.2

      Steps to Reproduce

      1. Upload the file to JIRA issue.
      2. Thumbnail appears only when uploading.
      3. After upload finished, the thumbnail changes to jira default.

      Apr 14 2017 12-07 PM.webm

      Expected Results

      The thumbnail is either loaded correctly or a "Format not supported" error message should be displayed.

      Actual Results

      The thumbnail is not shown, instead, it's shown the JIRA default thumbnail.

      This is due to the file encoding:

      img.jpg: RIFF (little-endian) data

      Workaround

      Convert the image file

        1. Apr 14 2017 12-07 PM.webm
          874 kB
          Gabriel Muller
        2. serregazetteweb 20170329.jpg
          48 kB
          Gabriel Muller

            Assignee:
            Unassigned
            Reporter:
            Gabriel Muller (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: