Unable to add attachment with Media API error

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    • Severity 3 - Minor

      Summary

      In some Cloud instances, users are unable to add attachment with the following error:

      com.atlassian.jira.issue.attachment.store.media.MediaApiStreamAttachmentStore$FailureMediaApiResponseException: [AttachmentUploadFailure] Could not upload temporary attachment↵Failure: Failure
{cause=java.net.SocketTimeoutException: Read timed out, reason=TRANSPORT_ERROR, message='null', httpStatusCode=null}

      Updates

      We have identified the root cause and applied the fix. If the problem persist, please contact getsupport.atlassian.com.

            Assignee:
            Adven (Inactive)
            Reporter:
            Adven (Inactive)
            Votes:
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              Created:
              Updated:
              Resolved: