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  1. Jira Platform Cloud
  2. JRACLOUD-66265

Create Issue window is blank when seeing details view on Chrome

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      When using Chrome 35, if we try to create an issue on the issue navigator screen with the 'Details View' set, the create issue window appears in blank.

      It only happens on MacBook Pro Retina with 2560px.

      Workarounds
      1 - resize browser window
      2 - change to 'List View'
      3 - use another browser

        1. CreateIssue_Blank.png
          107 kB
          Jose Raupp

            [JRACLOUD-66265] Create Issue window is blank when seeing details view on Chrome

            Oswaldo Hernandez (Inactive) added a comment -

            Thanks for the update pjmattal

            Unfortunately, there is not much we can do to address a bug in chromium so this will need to be fixed in Chrome itself.

            Regards,

            Oswaldo Hernández.
            JIRA Bugmaster.
            [Atlassian].

            Oswaldo Hernandez (Inactive) added a comment - Thanks for the update pjmattal Unfortunately, there is not much we can do to address a bug in chromium so this will need to be fixed in Chrome itself. Regards, Oswaldo Hernández. JIRA Bugmaster. [Atlassian] .

            Paul Mattal added a comment -

            This seems to be Chrome. Here's what our folks found:

            Just found a Chromium bug listing confirming this on multiple platforms. The reasons for it are unclear.

            https://code.google.com/p/chromium/issues/detail?id=340138

            Comment number 7 on the page fixed it for me just now!
            """
            This fixes the problem: In the address bar, enter "about://flags" without the quotation marks, then, enable "override software rendering list", enable "GPU Accelerated SVG Filters", enable "Enable D3D11".
            """
            All I actually needed to do was enable the "override software rendering list" but the other items could be useful if this shows up under Linux or Windows for anyone.

            Paul Mattal added a comment - This seems to be Chrome. Here's what our folks found: Just found a Chromium bug listing confirming this on multiple platforms. The reasons for it are unclear. https://code.google.com/p/chromium/issues/detail?id=340138 Comment number 7 on the page fixed it for me just now! """ This fixes the problem: In the address bar, enter "about://flags" without the quotation marks, then, enable "override software rendering list", enable "GPU Accelerated SVG Filters", enable "Enable D3D11". """ All I actually needed to do was enable the "override software rendering list" but the other items could be useful if this shows up under Linux or Windows for anyone.

            Paul Mattal added a comment -

            We've seen this here as well on a Retina MBP with Chrome 35.0.1916.114.

            It also happens for us on the edit screen.

            Paul Mattal added a comment - We've seen this here as well on a Retina MBP with Chrome 35.0.1916.114. It also happens for us on the edit screen.

              Unassigned Unassigned
              jraupp Jose Raupp (Inactive)
              Affected customers:
              2 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: